Redknee Transforms Billing at Brunei's DST Group

DST, a leading mobile operator based in APAC, selects Redknee, with Microsoft Dynamics CRM, to lead their billing transformation project and implement a real-time expanded converged billing and customer care solution. Redknee enables them to launch new services with fast time-to-market, improved business decision making through advanced reporting and analytics and lower total cost of ownership. DST will now be able to enhance its subscriber offering and end-user experience to its postpaid subscribers by offering real-time promotions, enhanced customer care and the delivery of hybrid payment options, such as family or group account plans, faster to the market.

“DST is committed to providing excellence in customer service. Redknee’s TCB solution will allow us to carry out this mission by offering new and innovative services to our customers, whilst empowering them to have control over their accounts. With Redknee’s support, we will have the tools to ensure that we maintain our leadership in the market by delivering a world-class mobile experience for our customers.”

 - Idris T Vasi, CEO of DST Group

 “We selected Redknee due to its strong capabilities in converged billing and customer care. As a leader in this space, we see our relationship with Redknee as a long term strategic partnership as we transform our networks and technologies.”

 - Idris T Vasi, CEO of DST Group