Redknee Delivers Postpaid Billing to Digicel Group Honduras and Panama

Digicel Group, the largest operator in the Caribbean and new entrant to the Central American mobile market,  uses Redknee’s Turnkey Converged Billing solution to provide postpaid  billing, invoicing and some customer care services to operations in both Honduras and Panama. 

“The Redknee CRM solution is part of our strategic plan to increase network coverage and build customer loyalty within El Salvador, and the Redknee integrated Customer Care and Billing solution allows us to consolidate all provisioning, management, charging, and invoicing operations for subscriber services under a single system. We selected the Redknee product suite because we are confident in speedy deployment, and in the knowledgeable teams that will support our objectives and provide the scalability we require.”

 - Mario Assaad, Digicel Group’s Chief Technology Officer

"Digicel is pleased to partner with Redknee as we enter this next exciting phase of growth. Redknee’s advanced software will play a key role in ensuring our expansion will be as seamless an experience as possible for new and existing customers. We look forward to Redknee’s support for a smooth migration of our newly acquired prepaid customer base and postpaid subscribers into Digicel’s Converged Billing solution and messaging platform respectively.”

 - Mario Assaad, Digicel Group’s Chief Technology Officer